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Documentation Index

Fetch the complete documentation index at: https://docs.vangrid.io/llms.txt

Use this file to discover all available pages before exploring further.

Vangrid is built for mission-critical workloads. Our SLA commitments are scoped to your contract and deployment tier.

Talk to us

Email hello@vangrid.io to discuss SLA terms for your deployment.

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Standard commitments

TierAPI uptimeSupport response
Enterprise99.9% monthly uptime4-hour response
Sovereign / Defense99.95% monthly uptime1-hour response + dedicated channel

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What uptime covers

  • API availability at api.vangrid.io
  • Spatial query, streaming, and ingestion endpoints
  • Authentication and key management

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Exclusions

SLA does not cover: scheduled maintenance windows (notified 48h in advance), force majeure events, or edge node coverage density in any specific geographic area (which is a function of network participation, not infrastructure uptime).

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Incident reporting

For active incidents or outages, contact hello@vangrid.io.